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Terms of Use

BUSINESS IDENTITY

These Terms of Use describe -among other things- the terms and conditions for the use of the e - shop www.coocootales.com. Where in the present reference is made to the term "the Company", as such will be meant the sole proprietorship of Sofia-Maria Palamidi, with the distinctive title " COOCOOTALES ", with General Commercial Register number (no. G.E.M.I.) 155664801000 and VAT No. 126642118 - Ilioupoli Tax Office, which is based in Helliniko, at 2 Poseidonos Avenue.

www.coocootales.com is the online store for selling goods through the Internet created by Sofia-Maria Palamidi. The online store operates at www.coocootales.com, under the terms and conditions set forth below.

The online store has set as its primary purpose the best service and satisfaction of the customers who will visit its website, through creating and cultivating a climate of trust.

As it is vital for the customers who will visit the e-shop www.coocootales.com to be always up to date and secured, the following terms of use are listed for the information of the visitors / customers of the online store www.coocootales.com.       

INTRODUCTION

The use of the online store www.coocootales.com is governed by these terms and conditions, which users are required to read carefully and comply with. The company considers that users, before visiting www.coocootales.com have read carefully and have become aware of the terms of use. By logging in to this website and using the online store www.coocootales.com, it is presumed that the user has been informed of the terms of use, accepts these terms and waives any claim arising out of his/her visit to www.coocootales.com, as the use of the online store www.coocootales.com implies explicit and unconditional consent and consent to the specific terms and conditions. All transactions made through www.coocootales.com are governed by Greek and European law on e-commerce, as well as by the Law on Consumer Protection (Law 2251/1994) on distance selling.

The legal representative of the company reserves the right to modify or renew the terms and conditions of transactions without notice, and undertakes to inform consumers through the website of the online store www.coocootales.com and/or by any other appropriate means, regarding any change, modification or addition made.

Any invalidity of some terms of the present does not lead to the invalidity of the rest. The non-exercise by the legal representative of her rights under these terms does not imply her waiver of these rights. The legal representative of the company is not responsible for violation of these terms due to reasons of force majeure, such as extreme weather events, earthquakes, floods, fires, emergencies, etc.

PRIVACY

Protecting your personal information is highly important to the company. For this reason, the company complies with the requirements of the EU General Data Protection Regulation (known as the "GDPR"). The aim is to ensure honesty and transparency regarding the collection and processing of personal data of customers / visitors of the online store www.coocootales.com. The company fully shares the concern of the customers / visitors of the online store www.coocootales.com in relation to their personal data.

The business activity of Sofia-Maria Palamidi consists of retail trade via internet (e - shop), both in Greece and abroad. Specifically, the business of Sofia-Maria Palamidi has as its object the sale of children's books as well as the sale of children's clothing and related items. This privacy statement explains the types of personal data that the company processes, how it processes it and the purposes for which it is processed. This statement applies to any of your interactions with the business.

Personal data is data that can be used to identify a natural person.

You may be asked to provide personal information in the context of any communication, transaction, and general interaction with the company. The business of Sofia-Maria Palamidi may use your information in accordance with this Privacy Policy. It may also combine them with other information to provide and improve its products and services, as well as content and advertising.

The business of Sofia-Maria Palamidi collects data from you, through its interaction with you. The collection concerns only your absolutely necessary Data, which are appropriate and clear for the intended purpose.

The collection and general processing is done for various purposes which are described below. Among these goals is the efficient operation of the company as well as the provision of the best experience with its products and services. Some of this data is provided directly by you, when, for example, you create an account in the e - shop or when you buy a product or when you contact the company of Sofia-Maria Palamidi.

The processing of your data is carried out on the basis of various legal reasons and rights ("legal bases") such as your consent, the legitimate interests of the company, the need to conclude and execute contracts with you, as well as compliance with the legal obligations of the company, for various purposes described below.

Data may also be obtained from third parties. The company protects the data it receives from third parties in accordance with the practices described in this statement, as well as any additional restrictions imposed by the data provider. For example, when you make a purchase of our Products through a third party store (e.g. Amazon), your data may be sent to us.

When you are asked to provide personal information, you may decline. However, some of the services and products supplied to the website www.coocootales.com require some of your personal data so that the business can respond and provide you with the product or service. If you choose not to enter data that is necessary for the operation and delivery of a product or service to you, you will not be able to use that product or service. Similarly, in cases where the collection of personal data is mandatory by law or for the purposes of concluding or executing a contract with you, and you do not provide your personal data, the company will not be able to conclude and execute the contract.

You can read more about Personal Data Protection by referring to the Personal Data Protection Statement posted on www.coocootales.com.

COOKIES

The cookies are small text files that are placed on your device for data retention, which can be retrieved from the web server that placed the cookies. The online store www.coocootales.com uses cookies and similar technologies to store and respect your preferences and settings, to enable you to log in, to fight fraud, to analyse the performance of the products provided in it and for other legitimate purposes, such as those described below. www.coocootales.com has the ability to use cookies as part of the facilitation, but also the operation of services through the website, making browsing more user friendly. The cookies are small files (text files) which are sent and stored on the computer used by the user, allowing sites like www.coocootales.com, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access to it as well as for statistical purposes, in order to determine the areas in which e-shop services are useful, popular or for marketing reasons. The cookies are used to provide information and process your orders. You should keep in mind that cookies are absolutely necessary in order for the website www.coocootales.com to work properly and smoothly. The information stored in the cookies of the business website is used exclusively by www.coocootales.com but also from partner companies such as Google for statistical purposes. The online store website provides more settings options for individual cookies. Furthermore, the user can configure his server so that he does not receive cookies, either in total or on a case-by-case basis, or choose to delete them automatically when leaving the website.

You can read more about cookies and other similar technologies by referring to the Personal Data Protection Statement posted on www.coocootales.com.

COPYRIGHT

All content of www.coocootales.com including images, photographs, graphics, text and generally all the files are the copyright and trademarks of www.coocootales.com and are protected by the relevant provisions of Greek and European law. No part of this site may be reproduced, stored in a retrieval system, transmitted in any form or by any means, without any prior written permission of the Owner of the online store www.coocootales.com, Sofia-Maria Palamidi.

SOCIAL MEDIA

The online store www.coocootales.com gives the visitor/user the opportunity to use social networking tools which either refer him to external pages related to the online store www.coocootales.com or display relevant information in the profile of each user on the respective social media that he will choose. The use of any of the links concerning the social networking add-ons is subject to the terms of use of the respective network.

MARKETS

Purchasing Process

Our goal is to serve you through a simple, fast, secure and enjoyable transaction process: Navigate to www.coocootales.com, select the goods you are interested in and wish to buy through the collection of www.coocootales.com and add them to the "SHOPPING BAG" by clicking on the relevant icon ADD TO BAG. This way you create your order. Then, follow the steps of the short payment process (CHECK OUT) in order to complete the fulfilling of your order, after first filling in the appropriate fields with required information. Upon completion of the ordering process, you will receive from us an e-mail confirming receipt of your order.

In case you wish to place an order by phone, you can call us on (+30) 6980040143.

Product availability

In the event that any of the goods you ordered is not immediately available, then we will contact you by e-mail or by phone, within a reasonable time from the placement of the order, to inform you about the possible delivery time. In this case, if you consider that this period of time does not satisfy you, you have the opportunity to request the withdrawal of the order of the goods in question or its replacement with other goods of your choice. The rest of the goods in your order can be shipped normally.

Order cancellation

In case, for any reason, you want to cancel your order after registering and completing it at www.coocootales.com you should contact the www.coocootales.com customer service via e-mail to sopalamidi@coocootales.com or by phone on (+30) 6980040143.







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